Grab latest Salesforce User-Experience-Designer Dumps as PDF Updated on 2024 [Q33-Q56]

Rate this post

Grab latest Salesforce User-Experience-Designer Dumps as PDF Updated on 2024

Newly Released User-Experience-Designer Dumps for Salesforce Designers Certified

Salesforce User-Experience-Designer certification program is ideal for professionals who want to enhance their skills and expertise in user interface design. It is also an excellent option for individuals who want to pursue a career in user experience design. Salesforce Certified User Experience Designer certification program provides professionals with a competitive edge in the job market and helps them stand out from other candidates. Salesforce Certified User Experience Designer certification is recognized by top companies around the world and can help professionals advance their careers in the field of user experience design.

QUESTION 33
Cloud Kicks (CK) wants to better deliver products to its customers. CK’s UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

Personas

Storyboards

High-fidelity Prototype

A storyboard is a visual representation of a user’s journey with a product or service. It shows how the user interacts with the product or service in a specific context, what their goals and pain points are, and how the product or service solves their problems or meets their needs. A storyboard typically consists of a series of sketches or illustrations that depict the user’s actions, thoughts, and emotions at each step of the journey1.
A storyboard is the most suitable technique for CK’s UX Designer to use in this case, because it can help them communicate their innovative solution to the team and show where and why it fits into what the customer does. A storyboard can also help the UX Designer to validatetheir assumptions, test their ideas, and get feedback from the team and the customers. Astoryboard can also inspire the team to generate more ideas and solutions, and align them with the user’s perspective2.
Personas are fictional characters that represent the potential users of a product or service. They are based on user research and data, and they describe the user’s demographics, behaviors, motivations, goals, and frustrations. Personas are useful for understanding the user’s needs and expectations, and for designing products or services that cater to them. However, personas alone are not enough to show how the user interacts with the product or service in a specific context, or how the product or service solves their problems or meets their needs. Personas need to be complemented with other techniques, such as scenarios, user stories, or storyboards, to illustrate the user’s journey3.
A high-fidelity prototype is a realistic and interactive simulation of a product or service. It mimics the look, feel, and functionality of the final product or service, and it can be used for testing and evaluation purposes. A high-fidelity prototype is useful for demonstrating the features and benefits of a product or service, and for getting feedback from the users and stakeholders. However, a high-fidelity prototype is not the best technique for showing where and why a product or service fits into what the customer does, as it focuses more on the details and specifics of the product or service, rather than the context and situation of the user. A high-fidelity prototype is also more time-consuming and resource-intensive to create than a storyboard, and it may not be necessary at the early stages of the design process.
References: 1: What is Storyboarding in UX Design? | Adobe XD Ideas 2: How to Use Storyboarding in UX Design | Toptal 3: User Personas, Scenarios, User Stories And Storyboards: What’s the Difference? | by Justinmind | UX Planet : What Kind of Prototype Should You Create? | IxDF

QUESTION 34
A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one.Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC’s Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers

Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.

The CSS styles defined in the parent list component are not shared with the child items.

Any custom shared between the list and child items should be imported from a shared CSS file.

The CSS style defined in the parent list component are inherited by the child items

QUESTION 35
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
In which two ways could confirmation bias be avoided?
Choose 2 answers

Interview users about the intended use of the product to support the questionnaire creation.

Obtain user feedback to reinforce known assumptions and support design decisions.

Diversity feedback by ensuring it features as many unique perspective as possible.

Review questions to remove assumptions about issues or problem not supported by quantitative data.

QUESTION 36
Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding.
Which element could be customized in the Salesforce app to match CK’s branding?

Search bar layout and loading page background

Background image and focus link color

Brand color and loading page logo

QUESTION 37
Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1.
What should they consider about themes and branding?

Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.

There is a default WCAG complaint Salesforce color theme; only brand color can be updated.

The color palette is auto-generated based on the brand color to be WCAG compliant.

QUESTION 38
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

Styling hooks

CSS loaded as a static resource

App Builder styling property

SLDS utility classes

QUESTION 39
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers

Using a temporary parking lot account to improve performance.

Changing complex role hierarchy can cause a high level of sharing recalculation.

Restricting the organization-sharing configurations to private.

Replacing Account records ownerships massively can cause data skew.

QUESTION 40
How would a UX Designer Differentiate between voice and tone?

Voice reflects the expression and tone is the way one designs.

Voice reflects the character and tone is one’s strength.

Voice reflects the frequency and tone is one’s pitch.

Voice reflects the personality and tone is the way one speaks.

QUESTION 41
A UX Designer is asked to build a solution in Salesforce to accommodate a call center’s process and make it easier for them to log complaints.
How should the designer illustrate the existing process, including the pain points and opportunities?

Observe the complaints process and create a business process diagram.

Observe the complaints process and create a journey map.

Observe the complaints process and create a prototype.

QUESTION 42
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across
12 different countries.
Which two design considerations should be made when planning for this site?

Countries may read text in a different (right to left vs. left to right) and layoutswill be to be adjusted.

Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.

Colors may have different contrast rations in some countries and need adjust contrast for proper visibilityby users.

Colors may have different culture meanings in different countries, changing the intent of UI elements.

The two design considerations that should be made when creating a customer support site in Experience Builder that will be internationalized across 12 different countries are:
* Countries may read text in a different direction (right to left vs. left to right) and layouts will need to be adjusted. This is because some languages, such as Arabic and Hebrew, are written from right to left, while others, such as English and French, are written from left to right. This affects not only the text alignment, but also the placement of UI elements, such as buttons, menus, icons, and images. To accommodate different reading directions, the site should use a flexible layout that can be mirrored or flipped based on the language setting. This also follows the principle of designing for accessibility and inclusion, which is one of the learning objectives for the Salesforce User Experience Designer certification12
* Colors may have different cultural meanings in different countries, changing the intent of UI elements.
This is because colors can convey different emotions, associations, and messages depending on the
* cultural context. For example, red can mean danger, passion, or luck, depending on the country.
Therefore, the site should use colors that are appropriate andrespectful for the target audience, and avoid colors that may be offensive or misleading. This also follows the principle of designing for the user’s context and environment, which is another learning objective for the Salesforce User Experience Designer certification34 References: [Design for Accessibility and Inclusion], [Add Languages to Your Aura Sites], [Design for the User’s Context and Environment], [Color Meanings by Culture]
1: https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-accessibility-
2 :https://trailhead.salesforce.com/en/content/learn/modules/ux-designer-certification-prep/design-for-the-users-con
3 : https://www.w3.org/International/questions/qa-scripts :
4 :https://www.shutterstock.com/blog/color-symbolism-and-meanings-around-the-world

QUESTION 43
A UX Designer presents a creativedesign approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?

Salesforce Declarative Design

Digital Declarative Design

Human-Centered Design

User Interface Design

QUESTION 44
A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?

Include links tobest practice artides for each finding.

Invite team members to observe usability sessions.

The Development team can perform script testing.

Create a new prototype to demonstrate improvement.

QUESTION 45
A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user.
What should the designer create and show to the user to test the content and structure of the new feature?

Wireframe Prototype

Heuristic Review

Dairy Study

Task Analysis

QUESTION 46
A UX designer is creating a customer support site in experience builder that will internationalized across the
12 different countries
Which two designs considerations should bemade when planning for the site

Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted

Country flags used as links to adjust languages provide an ideal way to switch between locals orlanguages for users

colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users

colors may have different cultural meanings in different countries, changing the intent of UI elements

These two design considerations should be made when planning for a customer support site in experience builder that will be internationalized across 12 different countries. They are related to the principles of internationalization and localization, which are the processes of designing and adapting a product or service to meet the needs and preferences of users in different cultures, languages, and regions. By taking these considerations into account, a UX designer can create a site that is consistent, usable, and appealing for a global audience.
* Country may read text in a different direction (right to left) vs (left to right) and layouts will need to be adjusted: This consideration is related to the principle of bidirectionality, which is the ability of a product or service to support both left-to-right (LTR) and right-to-left (RTL) languages, such as Arabic, Hebrew, Persian, and Urdu. These languages have different writing systems, text alignment, and reading order than LTR languages, such as English, French,Spanish, and German. Therefore, a UX designer needs to adjust the layouts of the site to accommodate both LTR and RTL languages, such as by using flexible grids, mirroring elements, and avoiding fixed positions. This way, the site can provide a natural and intuitive reading experience for users in different countries.
* Colors may have different cultural meanings in different countries, changing the intent of UI elements:
This consideration is related to the principle of cultural sensitivity, which is the awareness and respect of the cultural differences and preferences of users in different countries. Colors are one of the most
* important aspects of visual design, as they can convey emotions, moods, messages, and actions.
However, colors can also have different cultural meanings and associations in different countries, which can affect how users perceive and interact with the site. For example, red can mean danger, passion, or luck, depending on the country. Therefore, a UX designer needs to choose colors that are appropriate and consistent with the intended meaning and purpose of the UI elements, such as buttons, icons, labels, and alerts. This way, the site can avoid confusion, misunderstanding, or offense for users in different countries.
References:
* Preparing a Global Design: Internationalization (i18n) Guide
* Internationalization – Globalization | Microsoft Learn
* Localization vs. Internationalization – World Wide Web Consortium (W3C)

QUESTION 47
When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?

Image of a search button

Search button

Image of a magnifying glass

QUESTION 48
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
Shipment records that belong to their teams can be seen by other users.
Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.

Use runAs in test class to enforce user permissions and field-level permissions.

Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.

Use isSharable keyword in Apex classes to assurerecord visibility.

Use isAccessible() method in Apex classes to check field accessibility

QUESTION 49
Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

Provide the user with a site map of all the content.

Add links to printable tipsheets or training videos.

Create a just-in-time pop-up content based on new feature rollouts.

Provide access to specific Trailhead or MyTrailhead content.

Add links to a company dictionary or glossary of key terms.

QUESTION 50
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers

Tabs within the apps’s navigation bar

Relationship between standard objects

Page layouts of the records

Details to be shown in the records highlights panels

Opportunity lead scoring

QUESTION 51
A UX Designer has created two different user interface designs for a new marketing landing expected to haveseveral visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.
Which testing method should be used?

Card Sorting

User Acceptance testing

Diary Studies

A/B testing

QUESTION 52
Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers

User Engagement Dashboard and Report

Custom Permission Sets

Salesforce Surveys for user Satisfaction

Visualforce App

Chatter polls

QUESTION 53
A UX Designer is in the process of designing a new page layout for a custom object in Salesforce.
How should the designer ensure thebest end-user experience?

Include all potentially useful fields.

Make field labels and API names identical.

Mark all fields as required.

Group similar fields using sections.

Explanation
The best way to ensure the end-user experience when designing a new page layout for a custom object in Salesforce is to group similar fields using sections. Sections are UI components that allow you to organize fields into logical groups and provide headings and descriptions for each group. Sections help to improve the readability, scannability, and usability of the page layout by reducing the visual clutter and providing a clear structure and hierarchy for the information. Sections also help to align the page layout with the user’s mental model and expectations, as well as the business processes and workflows. [UX Designer Certification Prep:
User Interface Design Principles], [UX Designer Certification Prep: Salesforce Design System] Including all potentially useful fields is not a good way to ensure the end-user experience when designing a new page layout for a custom object in Salesforce, because it can create a crowded and overwhelming interface that is hard to navigate and understand. It can also increase the cognitive load and the scrolling effort for the user, as well as the maintenance cost for the designer. It is better to include only the essential and relevant fields that the user needs to perform their tasks and goals, and use other methods such as related lists, tabs, or modals to display additional information. [UX Designer Certification Prep: User Interface Design Principles], [UX Designer Certification Prep: Salesforce Design System] Making field labels and API names identical is not a good way to ensure the end-user experience when designing a new page layout for a custom object in Salesforce, because it can create confusion and inconsistency for the user and the developer. Field labels are the text that appear on the user interface to identify the fields, while API names are the unique identifiers that are used by the system and the code to reference the fields. Field labels and API names should be different, because they have different purposes and audiences. Field labels should be clear, concise, and descriptive, using natural language and proper capitalization, punctuation, and spacing. API names should be concise, unique, and consistent, using underscores and camel case to separate words. [UX Designer Certification Prep: User Interface Design Principles], [UX Designer Certification Prep: Salesforce Design System] Marking all fields as required is not a good way to ensure the end-user experience when designing a new page layout for a custom object in Salesforce, because it can create frustration and annoyance for the user, as well as increase the error rate and the abandonment rate. Required fields are fields that the user must fill in before they can save or submit the record. Required fields should be used sparingly and only for the fields that are absolutely necessary for the system or the business logic. Marking all fields as required can make the user feel pressured and constrained, and force them to enter irrelevant or inaccurate data. It can also make the user miss the truly important fields, or give up on completing the record altogether. [UX Designer Certification Prep:
User Interface Design Principles], [UX Designer Certification Prep: Salesforce Design System] References:
[UX Designer Certification Prep: User Interface Design Principles], [UX Designer Certification Prep:
Salesforce Design System]

QUESTION 54
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated.
In what way could confirmation bias be avoided?

Allow the user to explore the application without specific questions regarding which tasks to perform.

Ask open-ended questions staying away from questions regarding feelings.

Ask specific questions about known pain points to confirm your hypothesis.

A docked prompt is a type of In-App Guidance that can be used to provide contextual help and guidance to the users in the Salesforce app. A docked prompt is a small pop-up window that appears at the bottom of the screen, and can contain text, images, links, or videos. A docked prompt can be triggered by various events, such as opening a page, clicking a button, or completing an action. A docked prompt can also be dismissed by the user, or set to expire after a certain time or date12 A UX Designer can customize the Salesforce Help Menu to meet the request of Cloud Kicks’ Sales team by creating a docked prompt based on new feature rollouts. This way, the UX Designer can:
* Inform the users about the new features and how they can benefit from them. For example, the UX Designer can create a docked prompt that introduces the new Einstein Opportunity Scoring feature, and explains how it can help the users prioritize their opportunities and close more deals3
* Guide the users through the steps and best practices to use the new features. For example, the UX Designer can create a docked prompt that shows the users how to access and configure the new Einstein Opportunity Scoring feature, and how to interpret and act on the scores3
* Engage the users and encourage them to explore and adopt the new features. For example, the UX Designer can create a docked prompt that includes a link to a video tutorial, a Trailhead module, or a feedback survey about the new Einstein Opportunity Scoring feature3
* Show a site map of all the content: This is not a way to customize the Salesforce Help Menu to meet the request of Cloud Kicks’ Sales team, because a site map of all the content is not a typeof In-App Guidance, and it does not provide specific and timely help and guidance for the users. A site map of all the content is a visual representation of the structure and hierarchy of a website or app, and it can be useful for planning and designing the user interface, but not for providing In-App Guidance4
* Provide links to external resources, such as training videos or a company dictionary: This is not a way to customize the Salesforce Help Menu to meet the request of Cloud Kicks’ Sales team, because providing links to external resources is not a type of In-App Guidance, and it does not provide contextual and interactive help and guidance for the users. Providing links to external resources is a way to supplement the Salesforce Help Menu with additional information and resources, but not to create In-App Guidance5 References:
* Create In-App Guidance Unit | Salesforce Trailhead
* In-App Guidance – Salesforce Help
* Create a Docked Prompt for New Feature Rollouts Unit | Salesforce Trailhead
* What is a Sitemap? – Interaction Design Foundation
* Customize the Help Menu in Lightning Experience – Salesforce Help

QUESTION 55
The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?

Responsive

Refactored

Reactive

Proactive

QUESTION 56
A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?

href

class

title

for

Salesforce User-Experience-Designer: Salesforce Certified User Experience Designer certification is recognized by employers and industry professionals as a validation of the skills and knowledge required for designing user-centered designs for Salesforce products. Salesforce Certified User Experience Designer certification can enhance a designer’s resume and increase their chances of being hired by companies that use Salesforce products.

Latest User-Experience-Designer Exam Dumps Salesforce Exam from Training: https://www.real4dumps.com/User-Experience-Designer_examcollection.html

Grab latest Salesforce User-Experience-Designer Dumps as PDF Updated on 2024 [Q33-Q56]

Leave a Reply Cancel reply

Related Posts

Give You Free Regular Updates on Revenue-Cloud-Consultant Exam Questions Feb 18, 2023 [Q49-Q66]

Updated Dec 30, 2023 Certification Exam Platform-App-Builder Dumps – Practice Test Questions [Q89-Q103]

Pass Exam Questions Efficiently With Order-Management-Administrator Questions (2023) [Q16-Q33]