[2024] New C-C4H47I-34 exam dumps Use Updated SAP Exam [Q22-Q40]

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[2024] New C-C4H47I-34 exam dumps Use Updated SAP Exam

Verified C-C4H47I-34 Dumps Q&As – C-C4H47I-34 Test Engine with Correct Answers

NO.22 As an Administrator, you need to create a new server connection in order to configure and use Relationship Intelligence with Office 365 mail server. What parameters must be registered in the Microsoft Azure Portal?
Note: There are 3correctanswers to this question.

Certificate Token

Server Tenant ID

Certificate File

Certificate Key

Server Communication Arrangement

NO.23 Which of the following features can be used to create scripts for Call Lists?

Phone Call

Playbook

Task

Survey

NO.24 Which Machine Learning insight shows sentiment detection of surveys and emails?

Machine Translation

NLP Classification

Business Text Intelligence

Profanity Check

NO.25 When logged into Mobile Administration, which header and list fields can be configured to meet business requirements? Note: There are 3correctanswers to this question.

Call list fields

Target group list fields

Lead list fields

Task header layout

Home page cards

Mobile Administration is a tool that allows administrators to configure the mobile app for SAP Service Cloud Version 2. Administrators can customize the header and list fields for different objects and views, such as calls, leads, opportunities, tasks, and more. Theheader fields are the fields that appear at the top of the object details screen, while the list fields are the fields that appear in the list view of the objects. By configuring the header and list fields, administrators can meet the business requirements of different roles and scenarios.
The correct answers are:
* A. Call list fields: Administrators can configure the call list fields to display the relevant information for each call, such as the account name, status, priority, duration, and more. This can help service agents to quickly identify and prioritize the calls they need to handle.
* C. Lead list fields: Administrators can configure the lead list fields to display the relevant information for each lead, such as the lead name, source, status, qualification, and more. This can help sales representatives to quickly identify and follow up on the leads they need to convert.
* E. Home page cards: Administrators can configure the home page cards to display the key information and actions for each role, such as the number of open tasks, calls, leads, opportunities, and more. This can help users to access the most important data and functions from the home screen of the mobile app.
The incorrect answers are:
* B. Target group list fields: Administrators cannot configure the target group list fields, as target groups are not supported in the mobile app for SAP Service Cloud Version 2. Target groups are collections of accounts or contacts that can be used for marketing campaigns or mass activities.
* D. Task header layout: Administrators cannot configure the task header layout, as the header layout is fixed for all objects in the mobile app for SAP Service Cloud Version 2. Administrators can only configure the header fields, but not the layout.
References = SAP Service Cloud Version 2 | SAP Help Portal (page 17), Mobile Administration – SAP Learning (page 4)

NO.26 As a Sales Manager, you want to create a Call List for your sales team. Which of the following entities can you add as participant? Note: There are 3correctanswers to this question.

Leads

Opportunities

Contacts

Accounts

Target Groups

NO.27 Which of the following parameters are required when configuring a new Mashup? Note: There are
3correctanswers to this question.

URL

Secret Key

Name

User ID

Description

NO.28 What feature can you use for increasing the level of login protection for end user passwords?

Business Role

Content Security Policy

Identity Provider

Security Policy

NO.29 You have to pitch the major differentiators of SAP Sales Cloud Version 2 compared to the previous version.
Which of the following would you describe as top advantages? Note: There are 3correctanswers to this question.

Monthly releases that will help fill gaps faster

Free access to SAP expert guidance

Fresh new User Experience with dynamic layouts and faster screen loading

Modern platform that delivers higher speeds, higher availability, and higher agility

Direct access to the back end for faster issue resolution

NO.30 Best Run Bikes wants to offer an additional discount to customers who sign up their e-bikes online. What type of product would you use for this scenario?

Registered product

Entitlement product

Subscription product

Service product

NO.31 Which options are provided for grouping your aggregated totals when configuring KPI Definitions in SAP Sales Cloud Version 2? Note: There are 2correctanswers to this question.

Cumulative Sum Across Forecast Categories

Cumulative Sum by Expected Value

Sum by Forecast Category

Sum by Expected Value

NO.32 As a Sales Manager, you want to require the Sales Representatives to update the Revenue End Date when Opportunities are in the “Close” sales phase.
What would be the best approach to achieve this in SAP Sales Cloud Version 2?

Configure a Playbook with a mandatory Action to update field.

Configure a Playbook with a mandatory Activity to update field.

Configure a Playbook with an Action to update field.

Configure a Playbook with an Activity to update field.

NO.33 Which of the following options represent a valid Master Data entity for a B2B scenario in SAP Sales Cloud Version 2? Note: There are 2 correctanswers to this question.

Account

Contact

Group

Individual Customer

NO.34 Best Run Bikes would like to apply their own Branding theme and background images to SAP Sales Cloud Version 2.As an Administrator, which of the following settings can you configure for addressing this request?
Note: There are 2correctanswers to this question.

Custom Layout

Home Page

Branding

Company Settings

NO.35 What are considerations used for lead scoring? Note: There are 3 correctanswers to this question.

Lead source

Lead status

Lead type

Lead priority

Lead owner

NO.36 The customer you are currently supporting has recently bought the license for SAP Sales Cloud Version
2.How can you help them start the procedure for the system provisioning?

By raising a Support Ticket

By asking for support from product development

By requesting admin access to their tenant

By following the Onboarding Guide on the SAP Help Portal

NO.37 Which settings should be considered using the Allowlist and Blocklist when configuring Relationship Management? Note: There are 2 correctanswer:to this question.

Once an entry is made on the block list, the allow list is required to be configured.

Once an entry is made on the block list, the allow list is void.

Once an entry is made on the allow list, the block list is required to be configured.

Once an entry is made on the allow list, the block list is void.

NO.38 Best Run Bikes wants to maintain a reason for all the Sales Quotes that are either won or lost.As a Administrator, which configuration can you use to achieve this?

Configure a new Sales Cycle.

Configure a Reason for Status.

Configure a Source for the Opportunity.

Configure a custom Status for the Opportunity.

NO.39 A new group of Business Users have to be created and granted read only access to sales entities, such as Leads, Opportunities and Sales Quotes for a specific Sales Area. As an Administrator, which sequence of steps must be performed?

Create the Business Users
*Create the Employees
*Assign a Sales Rep Business Role and remove Write Access for that Sales Area

Create the Employees
*Create the Business Users
*Assign a Sales Rep Business Role with restricted Read Access for that Sales Area

Create the Business Users
*Create the Employees
*Restrict the Employees Access Rights for that Sales Area

Create the Employees
*Create the Business Users
*Remove the Employees Write Access Rights for that Sales Area

NO.40 As an Administrator, which of the following can be configured for displaying the Guided Selling Score? Note:
There are 2 correctanswers to this question.

Probability

Sales Phases

Lead Score

Opportunity Score

The Guided Selling Score is a feature of SAP Sales Cloud Version 2 that helps sales representatives to prioritize and manage their opportunities. The score is calculated based on various factors, such as sales phase, opportunity score, lead score, and probability. Administrators can configure which of these factors are displayed in the Guided Selling Score by using the fine-tuning activity Configure Score Type for Opportunities. In this activity, administrators can select one of the following options for the score type:
* Sales Phase: The score is based on the sales phase of the opportunity. The higher the sales phase, the higher the score. For example, an opportunity in the Decision phase has a higher score than an opportunity in the Discovery phase.
* Opportunity Score: The score is based on the opportunity score of the opportunity. The opportunity score is a custom score that can be defined by administrators using the fine-tuning activity Configure Opportunity Scoring. The opportunity score can be calculated based on various attributes, such as products, contacts, activities, notes, and so on.The higher the opportunity score, the higher the score.
* Lead Score: The score is based on the lead score of the opportunity. The lead score is a score that is assigned to the account or contact associated with the opportunity. The lead score can be defined by administrators using the fine-tuning activity Configure Lead Scoring. The lead score can be calculated
* based on various attributes, such as industry, revenue, number of employees, and so on.The higher the lead score, the higher the score.
* Probability: The score is based on the probability of the opportunity. The probability is a percentage that indicates the likelihood of winning the opportunity. The probability can be manually entered by sales representatives or automatically calculated by the system based on the sales phase.The higher the probability, the higher the score.
By default, the score type is set to Sales Phase. However, administrators can change it to any of the other options, or select a combination of two options. For example, administrators can choose to display both the Sales Phase and the Opportunity Score in the Guided Selling Score. In this case, the score is calculated as the average of the two scores. For example, if an opportunity has a sales phase score of 80 and an opportunity score of 60, the Guided Selling Score is 70.
References = Scope and Configure Guided Selling, How to use Guided Selling – SAP Sales Cloud

SAP C-C4H47I-34 Exam Syllabus Topics:

Topic	Details
Topic 1	Machine Learning: The sub-topic of the Machine Learning topic is using ML in SAP Sales Cloud Version 2.
Topic 2	Leads and Opportunity Management: The topic Leads and Opportunity Management deals with sub-topics of Leads and opportunities. It also discusses Forecast Tracker and Pipeline.
Topic 3	General, Company, Users and Control Settings: The topic focuses on management of General settings and the creation of Employees, and Users. It also discusses Business roles such as Organizational structure and authorizations.
Topic 4	Introduction to SAP Sales Cloud Version 2: This topic discusses the discovery of the main features and the available integration scenarios. It also familiarizes you with SAP Sales Cloud Version 2.
Topic 5	Mobile App: SAP Sales Cloud Version 2 Mobile App is the sub-topic of this topic. Furthermore, it also discusses setting up and capabilities available.

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[2024] New C-C4H47I-34 exam dumps Use Updated SAP Exam [Q22-Q40]

SAP C-C4H47I-34 Exam Syllabus Topics:

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