[Q17-Q37] Latest CompTIA 220-1102 First Attempt, Exam real Dumps Updated [Nov-2023]

NO.17 A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?

NO.18 Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the ‘issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

NO.19 A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

NO.20 A technician has just used an anti-malware removal tool to resolve a user’s malware issue on a corporate laptop. Which of the following BEST describes what the technician should do before returning the laptop to the user?

NO.21 A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?

NO.22 Which of the following is the default GUI and file manager in macOS?

NO.23 A user contacts the help desk to request assistance with a program feature. The user is in a different building but on the same network as the help desk technician. Which of the following should the technician use to assist the user?

NO.24 A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user’s files?

NO.25 A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user’s PC is infected with ransorrrware. Which of the following should the technician do FIRST?

NO.26 Which of the following threats will the use of a privacy screen on a computer help prevent?

NO.27 A user’s corporate phone was stolen, and the device contains company trade secrets. Which of the following technologies should be implemented to mitigate this risk? (Select TWO).

NO.28 A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?

NO.29 A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?

NO.30 A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?

NO.31 Which of the following is used to integrate Linux servers and desktops into Windows Active Directory environments?

NO.32 A user enabled a mobile device’s screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device. Which of the following features BEST addresses the user’s concern?

NO.33 A systems administrator is creating a new document with a list of the websites that users are allowed to access.
Which of the following types of documents is the administrator MOST likely creating?

NO.34 A technician received a call from a user who clicked on a web advertisement Now. every time the user moves the mouse, a pop-up display across the monitor. Which of the following procedures should the technician perform?

NO.35 A user’s permissions are limited to read on a shared network folder using NTFS security settings. Which of the following describes this type of security control?

NO.36 Every time a user tries to open the organization’s proprietary application on an Android tablet, the application immediately closes. Other applications are operating normally. Which of the following troubleshooting actions would MOST likely resolve the Issue? (Select TWO).

NO.37 A network technician installed a SOHO router for a home office user. The user has read reports about home routers being targeted by malicious actors and then used in DDoS attacks. Which of the following can the technician MOST likely do to defend against this threat?