[Nov-2023] Latest CompTIA 220-1101 Certification Practice Test Questions [Q218-Q237]

QUESTION 218
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print.
The technician looks at the print queue and notices that the printer is called ‘Generic Printer.” Which of the following BEST describes what the technician should do to fix this issue?

QUESTION 219
A technician is troubleshooting a point-of-sale primer that Is printing blank receipts. Which o( the following should the technician do to resolve the Issue?

QUESTION 220
Which of the following technologies can be used to harden guest virtual machines?

QUESTION 221
A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?

QUESTION 222
A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

QUESTION 223
A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

QUESTION 224
A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP. the issue persists. Which of the following would BEST establish the connection in minimal time?

QUESTION 225
A technician is on site troubleshooting a customer’s laptop. The technician needs to download a software update but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

QUESTION 226
In which of the following places is a laptop’s wireless antenna MOST likely located?

QUESTION 227
A technician replaces a laptop hard drive with an M.2 SSD. When the technician reboots the laptop, the laptop does not detect the SSD. Which of the following should the technician configure for the system?

QUESTION 228
A user reports limited or no connectivity on a laptop. A technician runs ipconf ig /all with the following result:

Which of the following is the MOST likely cause of this issue?

QUESTION 229
A user receives the following error when trying to reboot a computer:

Which of the following is the MOST likely cause of this error message?

QUESTION 230
A user’s desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

QUESTION 231
A help desk technician plugged in a user’s new computer to a network port After a few minutes the computer showed an APIPA address. Which of the following is the MOST likely reason this happened?

QUESTION 232
New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?

QUESTION 233
Which of the following handles touch-screen operation on a mobile device?

QUESTION 234
An analyst has replaced the motherboard in a desktop computer that previously overheated. The analyst presses the power button, hears three beeps, and sees the screen is black.
Which of the following is the best action for the analyst to take to fix this issue?

QUESTION 235
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?

QUESTION 236
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called ‘Generic Printer.” Which of the following BEST describes what the technician should do to fix this issue?

QUESTION 237
A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?