[Jul 12, 2022] New 2022 ServiceNow CIS-ITSM Exam Dumps with PDF from Real4dumps (Updated 431 Questions) [Q42-Q63]

Rate this post

New 2022 CIS-ITSM exam questions Welcome to download the newest Real4dumps CIS-ITSM PDF dumps (431 Q&As)

P.S. Free 2022 ServiceNow Certification CIS-ITSM dumps are available on Google Drive shared by Real4dumps

NEW QUESTION 42
Which one of the following is NOT an addition of Knowledge v3 over the Legacy Knowledge?

In Legacy Knowledge, permissions were defined using roles and ACLs, whereas permissions are defined using user criteria in Knowledge v3.

Legacy Knowledge didn’t have categorization, whereas categorization is available in Knowledge v3.

Legacy Knowledge could have only one knowledge base, whereas you can have multiple knowledge bases in Knowledge v3.

Legacy Knowledge could have only one workflow for all articles, whereas you can have multiple workflows in Knowledge v3.

NEW QUESTION 43
Which of the following components can be turned on or off in the Service Catalog Cart Layout?

Calculate Shipping

Add to Wish List

Delete Item

Quantity

NEW QUESTION 44
How to see which record producers and catalog items are using a certain variable set?

In the variable set, check the “Record Producers” related list.

Check the Variable Sets Mapping table.

None of the listed answers.

In the variable set, check the “Included In” related list.

NEW QUESTION 45
Which table stores CI Relationship data?

cmdb_ci_relation

cmdb_ci_rel

cmdb_relation_ci

cmdb_rel_ci

NEW QUESTION 46
Select the ServiceNow functionality that may be used in the Assess phase of Change Management to evaluate the potential impact of a Change.

Risk Assessment

Post-Implementation Review

Social Q&A

Knowledge Management

NEW QUESTION 47
What is the purpose of the “Send to event creator” check box in the notification form?

To sends a monthly report to the author of an event with all the times an event was triggered during the month.

It allows an email to be sent to the user who triggered an event which caused a notification.

It sends a notification to the author of the event every time the event is triggered.

It allows certain users to subscribe to these notifications.

NEW QUESTION 48
An administrator has unchecked the “Enable content pack creation” checkbox after users had created content packs.
What is the impact of this change?

Users can modify the description and title of existing packs.

All existing content packs will be deleted.

Users can continue to edit the contents of existing packs.

The Clone & Customize button will continue to be available.

NEW QUESTION 49
What is the relationship between User table and Location table?

Many-to-many

One-to-many (one user can have many locations)

One-to-one

One-to-many (one location can be assigned to many users)

NEW QUESTION 50
It is possible to create incidents automatically based on alerts from Event Management.

True

False

NEW QUESTION 51
How is access to knowledge articles administered?

Filter Conditions on the knowledge base

User Criteria and User Roles

User Roles

User Criteria and Entitlements

NEW QUESTION 52
Universal Containers wants only users from the sales department to have access to price books.
How can an administrator meet this requirement?

Create a sharing rule to share all price books to sales users.

Manually share each price book to the sales users’ profile.

Set the organization-wide default for price book to Use.

Clone all custom price books from the standard price book.

NEW QUESTION 53
Which of the following CANNOT be performed by catalog_editor role?

Update Catalog.manager

Maintain Categories

Maintain Catalog Item

Update Catalog Definition

NEW QUESTION 54
Which one of the following incident reports might help managers predict staffing levels required?

Critical Open Incidents

Incidents Open per Week

Overdue Incidents

Incidents Closed per Week

NEW QUESTION 55
In the baseline configuration for change management, how do users access approved Standard Change Templates?

Apply a template to a new Change form

Standard Change Proposal table

Standard Change Catalog

Browse for Standard Changes within the Technical Catalog

NEW QUESTION 56
Where is the online check-in banner message configured for walk-up experience on the service portal?

Service Portal > Check-in > Settings

Walk-up Experience > Portal > Settings

The Service Portal online check-in widget

The Walk-up Experience widget

NEW QUESTION 57
A user with role catalog_admin can manage user criteria.

True

False

NEW QUESTION 58
REVIEW
Which key performance indicators can be influenced by effective Problem Management? Select all that apply.

Average Time to Resolve a High Priority Incident

% of high priority Problems

Average time to close a Problem

% of Incidents Resolved on First Contact

NEW QUESTION 59
In Change Management, manually added Change Tasks allow the Change owner to maintain accountability for a Change Request while assigning the individual implementation steps to other groups or individuals.

True

False

NEW QUESTION 60
Which of the following can be used as a ‘non-code’ alternative for some Catalog Client Scripts to populate data on an Item?

Catalog Data Lookup

Catalog Client Script

Catalog UI Policy

Variable Set

NEW QUESTION 61
Which of the following statements are correct for standard changes? (Choose two.)

Standard change procedures must be stored in the Knowledge base.

Standard changes do not have change tasks.

Standard changes are typically low risk and have detailed procedures.

Standard changes can be automated.

NEW QUESTION 62
When evaluating change request states in a script include, which is the preferred method for referencing a state?

Use the state name constant, such as ChangeRequestStateHandler.SCHEDULED

Use the .getDisplayValue function to retrieve the State field value

Use the State field value, such as -2

Use the g_form.getValue function to retrieve the State field value

NEW QUESTION 63
A company has a custom object, Order__c, that has a required, unique, external ID field called Order_Number__c.
Which statement should be used to perform the DML necessary to insert new records and update existing records in a List of Order__c records?

upsert orders;

upsert orders Order_Number__c;

merge orders Order_Number__c;

merge orders;

CIS-ITSM exam questions from Real4dumps dumps: https://www.real4dumps.com/CIS-ITSM_examcollection.html (431 Q&As)

[Jul 12, 2022] New 2022 ServiceNow CIS-ITSM Exam Dumps with PDF from Real4dumps (Updated 431 Questions) [Q42-Q63]

Leave a Reply Cancel reply

Related Posts

Accurate Hot Selling CAD Exam Dumps 2023 Newly Released [Q54-Q74]

New CIS-ITSM Dumps For Preparing ServiceNow Certification Certified ServiceNow Exam Well [Q44-Q62]

[Mar-2023] CSA Certification with Actual Questions from Real4dumps [Q96-Q110]