Updated Sep-2023 Test Engine to Practice 500-443 Dumps & Practice Exam [Q39-Q55]

Rate this post

Updated Sep-2023 Test Engine to Practice 500-443 Dumps & Practice Exam

Dumps Collection 500-443 Test Engine Dumps Training With 72 Questions

Cisco 500-443 (Advanced Administration and Reporting of Contact Center Enterprise) Certification Exam is a challenging but rewarding certification for professionals who want to demonstrate their expertise in managing and reporting on contact center enterprise solutions. With the right preparation, candidates can pass the exam and advance their careers in the field of collaboration and contact center solutions.

NO.39 Which statement about administrative scripts in the Cisco Unified Contact Center Enterprise solution is true?

Administrative scripts can run more than one time per second.

Administrative scripts must be associated with a call type.

Administrative scripts can use a DB Lookup node.

Administrative scripts can use an ICM Gateway node.

NO.40 Using queuing at the edge with SigDigits, which option describes what “param sigdigits 3” on the bootstrap service accomplishes?

Prefix three digits to the dialed number at the end.

Suffix three digits to dialed number.

Truncate three digits from dialed number.

Consider only the first three digits from the dial number.

NO.41 Refer to the exhibit.

The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?

dial peer configured for survey DN

dialed number configured for UCCE scripts

route pattern configured for survey DN

dial peer configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts

dial peer and route pattern configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts

NO.42 Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

Test your scripts to ensure that all routing logic is correct.

Configure default labels for each dialed number using the Configuration Manager.

Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.

In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.

Configure default labels for each skill group using the Configuration Manager.

In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.

NO.43 You are about to performa Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?

The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date.

The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date.

The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.

Each side synchronized its data from the logger using SQL replication.

NO.44 Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

You can enable hyper-threading at the hypervisor level.

You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM.

You can enable hyper-threading at the Guest OS level.

You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM.

You cannot enable hyper-threading at the hypervisor level.

NO.45 Which three objects are created by the Domain Manager tool in the Cisco Unified ICM? (Choose three.)

ICM Organizational Unit

ICM facility

ICM User Group policy

ICM Security policy

ICM instance

ICM agent users

NO.46 When configuring the Cisco Unified Customer Voice Portal Courtesy Callback feature in the ingress and VXML gateway, which configuration is needed to ensure that SIP is set up to forward SIP INFO messaging?

signaling sip forward unconditional

signaling forward conditional

signaling forward unconditional

signaling forward unconditional sip info

signaling forward conditional sip info

NO.47 With Cisco Finesse, which two options list the two commands to stop and start the Tomcat service? (Choose two.)

To stop the Cisco Tomcat service, enter this CLI command: utils service stop Tomcat

To start the Cisco Tomcat service, enter this CLI command: utils service start Tomcat

To stop the Cisco Tomcat service, enter this CLI command: utils service start Tomcat

To start the Cisco Tomcat service, enter this CLI command: utils start Cisco Tomcat

To stop the Cisco Tomcat service, enter this CLI command: utils service stop Cisco Tomcat

To start the Cisco Tomcat service, enter this CLI command: utils service start Cisco Tomcat

NO.48 Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

100 ms, 3 heartbeats

100 ms, 5 heartbeats

400 ms, 3 heartbeats

400 ms, 5 heartbeats

The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator

NO.49 What is the semantic meaning of the RouterCallKeyDay variable?

It represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.

It represents a string that corresponds to the day that the call was taken. For example: at midnightit could advance from “Monday” to “Tuesday”.

It represents a number that uniquely identifies the call during the day it was taken. For example: at midnight it would reset to zero.

It represents a sequence number used for ordering rows for the same call.

It represents a string that corresponds to a Globally Unique Call Identifier.

NO.50 Refer to the exhibit.

While a Whisper Announcement call is being troubleshooted, the Cisco Unified Contact Center Enterprise Peripheral Gateway PIM log is captured. Which option describes what the log file indicates?

The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.

The agent PIM gets notification that the Whisper Announcement is done and sends the established event to the caller.

The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to OPC.

The VRU PIM gets notification that the Whisper Announcement is done and sends the established event to the agent.

The MR PIM gets notification that the Whisper Announcement is done and sends the established event to the OPC.

NO.51 Which option best describes the issue with a call failing in Cisco Unified ICM at the Send to VRU node in a comprehensive Cisco Unified Customer Voice Portal deployment?

The VXML application is not deployed to the CVP servers.

The VRU label in the Cisco Unified CVP dial plan does not match the dial peer on the VXML gateway.

The call type is not mapped to the Cisco Unified ICM script.

The Cisco Unified CVP server is running on temporary licenses.

NO.52 Which two microapps can capture DTMF from the caller in the Cisco Unified Customer Voice Portal environment? (Choose two.)

Play Media & Get Speech

Get Speech & Menu

Menu & Play Media

Menu & Get Digits

NO.53 Which tool can be used to monitor Cisco Unified Communications Manager statistics?

Real-Time Monitoring Tool

Operations Console

Performance Monitor

Cisco Unified Contact Center Domain Manager

NO.54 Which two options affect the Ring No Answer behavior of the agent with the Cisco Unified Contact Center Enterprise Solution and Cisco Unified Customer Voice Portal? (Choose two.)

CVP transfer timeout timer setting

Cisco Unified Communications Manager unattended port setting

Agent Desktop Ring No Answer time setting

Target Requery in an ICM script queue step

NO.55 While a voice gateway accesses webservices elements, it times out and throws an error.badfetch event. Which two options are common ways to reduce such errors? (Choose two.)

Set FetchAudioDelay timeout.

Set FetchAudioMinimum timeout.

Set mediafetchDelay timeout.

Set mediafetchDelay.

Cisco 500-443 Dumps Cover Real Exam Questions: https://www.real4dumps.com/500-443_examcollection.html

Updated Sep-2023 Test Engine to Practice 500-443 Dumps & Practice Exam [Q39-Q55]

Leave a Reply Cancel reply

Related Posts

[Q16-Q33] Exam Questions and Answers for 700-760 Study Guide Questions and Answers!

[Q257-Q277] Get 100% Passing Success With True 350-401 Exam! [Feb-2023]

Cisco 500-560 Dumps Questions [2023] Pass for 500-560 Exam [Q24-Q44]